This Website is owned by and operated by SAMHI Hotels.
“CASPIA”, “Us”, “We” or “Our” means SAMHI Hotels Limited.
“Customer(s)”,“You”,or “Your(s)”means the viewers and users of this Website and customers of CASPIA.
Acceptance of Terms and Conditions of Use
Every effort has been made to ensure that the information provided on this Website is accurate and up-to-date. CASPIA and its affiliates do not accept responsibility for inaccuracies or errors that may be contained herein.
If You do not understand the Terms, or if You disagree with any part of the Terms or do not agree to be bound by these Terms, kindly refrain from browsing/using this Website further.
By using this Website, You represent and warrant that You are at least 18 years of age and are otherwise capable of entering into a contract under applicable laws. CASPIA will at all times assume, and by using this Website You warrant that You have the legal capacity to enter into the agreement set out in these Terms and that they will be legally enforceable against You to the maximum extent permitted by applicable law (i.e. that You are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract). In any case, this Website is not intended for persons under 18 years. If You are under 18 years of age, do not use or access thisWebsite.
If You choose to access this Website from outside India, in addition to compliance with laws of India,You are responsible for compliance with applicable national laws of Your country from where You are accessing the Website and CASPIA shall not be responsible in any manner whatsoever under the laws of Your country in relation to Your access or use of this Website.
Enrollment and Use
By agreeing to the Terms, You agree to receive all information relating to the Website, the services offered by CASPIA and/or third party providers, all communication and instructions for availing special offers, newsletters and promotional benefits through email, SMS, phone calls, direct mail and other means of communication. You shall solely be responsible for the appropriate use of the same.
You authorize CASPIA and/or authorized third parties to retain the information shared or submissions made by You for the purpose of using the Website and for any marketing campaign of CASPIA and/or third party service providers. At any point in time, You can choose to unsubscribe from the newsletters, e-mails or any other information and communication which You may receive from CASPIA.
User experience may vary depending on the type of the device and the operating system that You use and CASPIA accepts no responsibility for any lack of functionality due to Your equipment (including Your device, internet connection, operating system or settings and software).
Subject to Your compliance with these Terms, CASPIA grants You the non-exclusive, non-transferable, non-sub licensable, revocable and limited right to use the Website for Your personal and non-commercial use. Your license to use the Website is limited by these Terms. Unless otherwise authorized, You may not use, copy, reproduce, modify, display, create derivative works of, sell, auction, distribute, transfer or disclose all or any part of the Website including, without limitation, any screenshots, videos, documentation or manuals relating to the Website. Any rights not expressly granted herein are reserved by CASPIA.
License Restrictions: Unless otherwise authorized by these Terms or CASPIA in writing, You shall not:
a. Sublicense to, transfer, network, transmit, distribute, or permit use of the Website by any third party;
b. Reverse engineer, decompile, or disassemble any aspect of the Website;
c. Transmit or communicate any data or commit any act that is unlawful, harmful, threatening, abusive, harassing, defamatory, demeaning, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable under law;
d. Publish, post or upload any content on the Website or with respect to the Website with an intent to cause any harm to the reputation of CASPIA or any other brand/topics or in violation of any applicable law. In the event You upload, post or publish any content or information on the Website that is in violation with these Terms and the applicable laws, Youacknowledge that You shall be solely liable in respect of any such action;
e. Publish, post or upload any incorrect or inaccurate data/information;
f. Create or otherwise collect information about any third party, without their prior written consent;
g. Transmit, access, or communicate any data that infringes any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of CASPIA and/or any third party;
h. Transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
i. Include programs which contain viruses, worms, ‘time bombs’ and/or ‘Trojan horses’ or any other computer code, files or programs designed to interrupt, harm, overload, collapse, destroy or limit the functionality of any computer software, the Website or hardware or telecommunications;
j. Intentionally or unintentionally violate any applicable local, state, national or international law, in force from time to time relating to the Website and its use;
k. Use the Website in any way for carrying out any other activity not permissible under any applicable law including any data protection laws in any country for the time being in force, including India.
This license shall automatically terminate if, in the sole determination of CASPIA, You have violated any of the restrictions and upon termination of the license, You must destroy any downloaded materials in Your possession in any format whatsoever including in electronic or printed format. Upon such termination, CASPIA reserves the right to retain the information provided by You during the course of Your use of the Website.
Feedback and Comments
All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on or through the Website or otherwise disclosed, submitted or offered in connection with Your use of this Website (“Comments”) shall be and shall remain the property of CASPIA.
CASPIA is under no obligation
(1) to maintain any Comments in confidence or publish any Comments;
(2) to pay You any compensation for any Comments;
(3) to respond to any Comments. CASPIA shall not be liable for any use or disclosure of any Comments.You agree that any Comments submitted by You will not violate these Terms or any right of any third party. You further agree that no Comments submitted by You will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, commercial solicitation, mass mailings or any form of "spam". You hereby accept and acknowledge that CASPIA does not regularly review posted Comments. You further accept and acknowledge that CASPIA has the right to use the name that You submit in connection with any Comments and You have not used false information, impersonated any person or entity, or otherwise have misled the Comments as to the origin of any Comments You submit. You are and shall remain solely responsible for the content of any Comments You make and CASPIA and its affiliates take no responsibility and assume no liability for any Comments submitted by You or by any third party on Your behalf.
Third Party Content
The Website may contain
This Website contains material including but not limited to text,graphics, artwork, illustrations,photograph/s, animations, music, video, audio, audio visual works, designs, logos, trademarks, software and other image/s and sound, and content (“Material”), which are protected by copyright, trademark and/or other intellectual property rights laws. All copyright, trademark and other intellectual property rights in the Material are either owned by CASPIA or have been licensed to it by the owner(s) of those rights, so that it can use the Material as part of this Website.
CASPIA respects the intellectual property rights of others and asks You to do the same. Using the Website or availing any services therefrom does not give You any ownership of any intellectual property rights in Our Material. Your attempt to modify, copy, distribute, transmit, resell, redistribute, broadcast, display, reproduce, publish, license, frame, transfer, or otherwise use in whole or in part, any intellectual property contained in the Material and any other content provided on the Website, without the consent of CASPIA may subject You to infringement actions by CASPIA or third party providers, as the case may be.
Your right to make use of this Website and any Material and any content appearing on it is subject to these Terms. Modification or use of the Material or any other content on this Website for any purpose not permitted by these Terms may be a violation of the intellectual property rights owned by or licensed to CASPIA and may be prohibited by law.
You may access the Material for non-commercial and personal use.
You understand that by using the Website, You may be exposed to materials that You may consider to be offensive or objectionable. You must evaluate, and bear all risks associated with the use or disclosure of materials found on the Website. CASPIA shall have no liability for content that may be deemed offensive, indecent, or objectionable to You.
Changes and Modifications to the Website and these Terms
CASPIA reserves the right to (a) change the format and content of this Website at any time without prior notice; (b) suspend the operation of this Website for support or maintenance work, update the content, or for upgrades, improvements or for any other reason without prior notice; and (c) terminate/deny access to this Website at any time and without notice.
CASPIA reserves the right, in its sole discretion, without any obligation and without any prior notice requirement and for any reason, to change,improve or correct the Terms herein from time-to-time. By browsing this Website,Youare accepting that You are bound by the current Terms, which will be effective immediately and Your continued use/access of the Website signifies Your acceptance of any revisions, changes, modifications and explicit renewal of Your consent to such revisions, changes or modifications of these Terms. These Terms control the relationship between CASPIA and You. They do not create any third party beneficiary rights.
Name: Sanjay Jain
Email address: Sanjay.Jain@CASPIA.co.in
CASPIA shall redress the complaints expeditiously and in compliance with applicable laws.
User Generated Content
We respect the intellectual property rights of others and expect users of the Website to do the same. The Website has no control over content posted by a user at any time and You acknowledge and agree that CASPIA shall not be responsible for the accuracy or availability of such content. CASPIA neither endorses nor is responsible or liable for any such content that appears on the Website, at any given point in time. CASPIA shall have the right (but not the obligation) to delete, remove, monitor, or edit any content posted by a user and block links to the Website through technological or other means without prior notice. CASPIA also reserves the right to terminate access to the Website if it believes that You are posting infringing or objectionable material on Website.
Disclaimer of Warranties
YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE WEBSITE AND ALL THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, PRODUCT(S) AND OTHER CONTENT ON THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CASPIA DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. CASPIA DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE WILL BE AVAILABLE CONTINUOUSLY, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CASPIA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, PRODUCTS, SERVICES OR OTHER CONTENT ON OR MADE AVAILABLE ON THE WEBSITE OR ANY WEB SITES LINKED TO THE WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. CASPIA MAKES NO WARRANTIES THAT YOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, PRODUCT(S), SERVICES OR OTHER CONTENT ON THE WEBSITE OR ANY OTHER WEBSITE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND CASPIA ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, PRODUCT(S), SERVICES OR OTHER CONTENT ON THE WEBSITE OR ANY OTHER WEBSITE. CASPIA ASSUMES NO LIABILITY OR RESPONSIBILITY FOR (I) ANY UNAUTHORIZED ACCESS TO OR USE OF ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (II) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (III) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Limitation of Liability
CASPIA DISCLAIMS ANY AND ALL LIABILITY WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. SUBJECT TO THE FOREGOING, THE MAXIMUM AGGREGATE LIABILITY OF CASPIA IF ANYIN RESPECT OF THE WEBSITE, INCLUDING IN RESPECT OF THE SERVICE(S), THAT IS ESTABLISHED AND ORDERED BY A COURT OF COMPETENT JURISDICTION WILL BE LIMITED TO REIMBURSEMENT OF THE CHARGES FOR SERVICES OR PRODUCTS PAID BY YOU TO WHICH SUCH LIABILITY RELATES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, CASPIA SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, WHETHER IN CONTRACT OR IN TORT(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISEFOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL LOSSES OR DAMAGES, INCLUDING ON GROUNDS OF LOSS OF PROFIT, LOSS OF REPUTATION OR LOSS OF BUSINESS OPPORTUNITIES.
You hereby indemnify, defend and hold harmless CASPIA and all persons claiming under CASPIA from and against any and all losses, claims, demands, liabilities, charges, penalties, fines, damages, costs or expenses, including reasonable legal fees and expert witness fees, resulting from Your breach of any of the provisions mentioned in these Terms, breach of representations or warranties, and/or infringement by You of Materials, intellectual property rights of CASPIA or any third party or Your violation of the rights of any third party.
You are prohibited from violating or attempting to violate the security of the Website as set out under these Terms, including, without limitation, (a) accessing data not intended for You or logging onto a server or an account which You are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) sending unsolicited email, including promotions and/or advertising of products or services; (d) hyperlinking the Website to any other website. Violations of the security of the Website may result in civil or criminal liability as per applicable law. CASPIA will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting any person who is involved in such violations. You will not use any device, software to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website.
Inaccuracies and Errors
The Website may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to Your transaction. CASPIA does not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. CASPIA reserves the right to make changes, corrections, cancellations and/or improvements to the Website, and to the services, products and programs described in such information, at any time without notice, including after confirmation of a transaction.
Mis-Communications / Lost Transactions
CASPIA is not responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected transmissions, messages or entries, or the security of any such communications. Further, CASPIA is not responsible for incorrect or inaccurate entry information, whether caused by user(s) or by any of the equipment or programming associated with the Website, or by any technical or human error that may occur in the processing of any information related to the Website. CASPIA may cancel or modify reservations where it appears that a user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
You agree that CASPIA is not responsible for any damages that may arise as a result of any travel or hotel arrangements or other orders You request or make on the Website which are not processed or accepted for any reason.
Travel to certain destinations may involve greater risk than others on account of various factors including but not limited to health and safety hazards. CASPIA urges you to review travel prohibitions, warnings, announcements and advisories issued by the Indian government prior to booking travel to destinations where Our properties are located. CASPIA DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO, OR ACCOMMODATIONS IN, DESTINATIONS WHERE SERVICES ARE OFFERED VIA THIS WEBSITE IS ADVISABLE OR WITHOUT RISK AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO, OR STAYING IN, SUCH DESTINATIONS TO THE FULLEST EXTENT PERMITTED BY LAW INCLUDING BUT NOT LIMITED TO DEATH OR PERSONAL INJURY.
Hotel/Resort (“Property” or “Properties”) Reservations General Terms.
In addition to the other terms and conditions specified on the Website, the following general terms and conditions apply to reservations booked on the Website:
Cancellation policies and other information about specific room reservations and properties may vary by Property and by the type of reservation. Individual rate rules, tax information, applicable charges and cancellation policies are displayed on the room reservation page of the Website.
If You plan to travel with Your pet, Werecommend that You confirm directly with the Property that they do, indeed, accept pets. CASPIA accepts NO RESPONSIBILITY for an individual Property's pet policy.
Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the Property’s control and may impact the amount charged to Your credit card.
Governing Law and Jurisdiction
These Terms are governed by, and are to be interpreted in accordance with Indian law, and in the event of any dispute arising out of or in relation to these Terms or the Website, whether in contract or tort or otherwise, You hereby consent and submit to the exclusive jurisdiction of the competent courts of New Delhi, India. Miscellaneous
1. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between CASPIA and You.
2. Any failure by CASPIA to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by CASPIA of that or any other provision or right of CASPIA.
3. The colours, designsor representations of the images that appear on the Website are for representational purposes only and have been displayed as accurately as possible. CASPIA undertakes no liability for any discrepancy in the accuracy of such colours, designs or representation of such images.